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Access and Training

New Access

Note: This guidance is for engineering consultants, Federal Highways Administration, and metropolitan organizations who only access TxDOTCONNECT from outside the TxDOT network and are identified by a –O user ID. External users and staff augmentation who access TxDOTCONNECT and additional applications are identified by a –C user ID should continue managing access with their sponsoring district or division.

To access TxDOTCONNECT, external partners should take the following steps:

Complete and sign Form 1828b (Security Form) and Form 1980 (Request for External Access), available on the Contractors Forms page in TxDOT.gov.
Send the signed forms to your company/organization point of contact (POC). 
The POC at your company/organization will email the forms to TxDOTCONNECT_helpdesk@txdot.gov. This email should include the following information for you:
- Provide external consultant's email and phone number;
- Identify the role(s) to be assigned to the consultant;
- Identify the supporting district(s) to be assigned to the consultant.

4. The TxDOTCONNECT Helpdesk will request –O network access and TxDOTCONNECT security role(s) for you. You will receive your –O user ID via email and must complete multi-factor authentication.  Log in to the TxDOTCONNECT system.

If you are a ROWAPS, Surveyor, or Utility consultant, send your completed form 1828b and the Right of Way TxDOTCONNECT Access Request Form (available on the Contractors Forms page) by email to the ROW Applications Helpdesk.

Access Updates

To update or disable access to TxDOTCONNECT, external users with a -O user ID should take the following steps:

The POC or a TxDOT staff member should send an email to TxDOTCONNECT_helpdesk@txdot.gov. This email should contain the following information:
- External user's name, user ID, email and phone number;
- Identify the action to be taken and details: Profile update: Include details; Add/remove Security Roles: List security role(s); Add/remove supporting districts: List district(s); Request to disable user in TxDOTCONNECT.
The TxDOTCONNECT Helpdesk will submit the request.
External partners will receive confirmation that the request has been completed.

External Consultant	Point of Contact (POC)
Complete Forms 1828b (Security Form) and Form 1980. Forms available on the Contractors Forms page in TxDOT.gov.	Review both forms.
Once credentials are received via email, complete multi-factor authentication. Log into TxDOT Connect at TxDOTCONNECT system.*	Submit both forms and additional requested information to TxDOTCONNECT_helpdesk@txdot.gov.

*Please note that passwords will need to be reset every 90 days.

Training for External Partners

TxDOT provides training and training materials to support consultants who access TxDOTCONNECT. With each new release, TxDOTCONNECT offers opportunities for consultants to attend virtual training sessions to prepare for the new functionality. Training materials are always available and include reference guides, job aids and interactive training modules.

TxDOT is currently offering instructor-led training on a variety of topics via WebEx for external partners.

Right of Way Utilities Training

ROWAPS, Survey and Utility consultants can get a refresher course in TxDOTCONNECT. No registration is necessary; simply click on the WebEx link to join the training.