TxDOTCONNECT access for consultants and external partners

Maintaining account access

TxDOT has implemented a Non-Use Policy for all users with an -O and -C account.

Users will also need to log into both TxDOTCONNECT & TxDOTNow every 30 days to maintain their user account in active status.

Important: If a consultant does not log in every 30 days, their TxDOT network account will be disabled for use and will be unable to log in.

Note: For issues logging in, email the TxDOTCONNECT_helpdesk@txdot.gov for Engineering consultants or the ROW_Applications_Helpdesk@txdot.gov for Right of Way consultants.

TxDOTCONNECT external engineering consultants

Note: This guidance is for External Engineering Consultants, who only access TxDOTCONNECT from outside the TxDOT network and are identified by a -O user ID. To access TxDOTCONNECT, external partners should take the following steps:

TxDOTCONNECT ROWAPS, Utility, or Surveyor consultants

New access

Note: This guidance is for external Right-of-Way consultants, who only access TxDOTCONNECT from outside the TxDOT network and are identified by a –O user ID.

If you are a ROWAPS, Utility, or Surveyor consultant, please fill out security form P-ITD-ISO-025-1 and 1980-ROW (ROW-IR-TC) email your access request to the ROW_Applications_Helpdesk@txdot.gov.

Access updates for Engineering and Right-of-Way consultants

The external consultant’s company POC or their sponsored TxDOT staff member should send an email request to the TxDOTCONNECT_helpdesk@txdot.gov for Engineering consultants or the ROW_Applications_Helpdesk@txdot.gov for Right of Way consultants.

This email should contain the following information:

• External user's name, user ID, email, and phone number
• Identify the action to be taken and details:
  • Profile information update: Include details to be updated
  • Add/Remove security roles: List security role(s)
  • Add/Remove supporting districts: List district(s)
  • Request to disable user in TxDOTCONNECT