Website Privacy Policy
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ATTENTION TXDOT CUSTOMERS: Some TxDOT applications and equipment have been impacted by the worldwide CrowdStrike outage. State agencies across Texas are working closely with the Department of Information resources to restore services as quickly as possible. If you are unable to access specific TxDOT information or tools, please check back with us in a few hours. We will update this message once applications and equipment are fully restored.

Website Privacy Policy

This web site is an official Texas Department of Transportation (TxDOT) computer system operated for authorized use only and provided as a public service. This policy describes TxDOT’s privacy and security practices regarding information collected from visitors to the site, including what information is collected and how that information is used.

Regardless of the information being transmitted to TxDOT, we will protect all such information consistent with applicable law. The privacy of our customers and the security of this site are of utmost importance to TxDOT. This Website Privacy Policy (Policy) applies to all pages operated by TxDOT which typically include websites that begin www.txdot.gov and www.dot.state.tx.us.

Note: This Policy does not apply whenever visitors leave the TxDOT operated websites and follow a link to another site, including the sites of other state agencies or local governments.

 

When you visit a TxDOT site . . .

 

To read or download information:

Your web browser automatically sends us information such as the date and time you visited our website, the type of web browser you use, the link you clicked to come to the TxDOT website, and similar information. We may store and analyze this information to help us understand the numbers of visitors to the website, the pages they visit, and other information about how the website is used so that we can make TxDOT websites more useful to visitors. This information is also gathered for anonymous File Transfer Protocol (ftp), remote account login, or for other comparable connections.

 This information is aggregate data that is not intended to be used to identify website visitors. Any personally identifiable information TxDOT collects through this website will be voluntarily provided by you using methods described below.

To send us email:

By sending us an email message, such as a request for information, you may be sending us personal information (i.e., name, address, email address). We may collect and store the name and contact information of the requestor allowing TxDOT to respond to the email.

Website forms:

TxDOT uses website forms, such as questionnaires, feedback forms, and other website embedded means to collect information that enables TxDOT to determine a visitor’s interests, with the goal of providing better customer service. We may also collect your personal contact information via webforms to deliver requested updates or to access your subscriber preferences. Some webforms are hosted by third parties. In such cases, these webpages provide notice of the organization maintaining the information on TxDOT’s behalf and the purpose for its collection. All of these collections are voluntary.

Electronic forms and publications:

TxDOT hosts electronic forms, publications, and other key documents throughout its websites. While these forms may be used to collect information on behalf of TxDOT programs and initiatives, these are not collected through the TxDOT websites or on behalf of the program that manages the website. If you have questions about one of these forms, their purpose, the information requested, or how to complete the form, you should reach out to the party(ies) identified on the form in question.

Cookies:

The TxDOT site may use cookies to provide interactive pages, such as web-based forms and surveys. TxDOT does not use cookies for other purposes.

Additionally, third-party widgets such as Google Analytics, YouTube, or ArcGIS may install cookies depending on their configuration.

Google Analytics:

We use the “Google Analytics” tool to collect information about the use of TxDOT websites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics in the aggregate and only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Release of information:

All information collected or maintained by TxDOT is subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code). The identity of most members of the public who communicate with state agencies through the Internet is confidential under Texas law. Exceptions to confidentiality may be reviewed at Texas Government code, Section 552.137.

TxDOT complies with the State Website Linking and Privacy Policy. TxDOT encourages organizations that link to this web site to comply with the provisions of the State Website Linking and Privacy Policy, especially regarding protection of the privacy rights of individuals, and to make reasonable efforts to provide accessible sites.