Contact TxDOT toll operations
Paying tolls
TxTag balances prior to Nov. 9, 2024
Customers with outstanding TxTag balances prior to Nov. 9, 2024 can make payments by either check/money order or credit/debit card.
Please see below for more details on making payments on outstanding TxTag balances.
Credit or debit card payments
- Call 512-874-9000
- Payments are accepted Monday - Friday 8 a.m. to 4 p.m., Central Time
Check or money order payments
- Make payable to TxTag CSC
- Include the TxTag account number in the memo line of the check or money order to ensure payments are applied to the correct account in a timely manner and avoid payments being returned
- Mail to: TxTag P.O. Box 650749, Dallas, TX 75265-0749
Harris County Toll Road Authority (HCTRA) customer service
Please contact HCTRA by calling 281-875-EASY (3279) for assistance with your TxTag/EZ TAG account or to learn more about TxTag/EZ TAG, including:
- Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions
- Questions about how TxTag works
Visit hctra.org for Austin and Houston customer service locations
Find HCTRA EZ Tollpay retailers near you at hctra.org
Open Record Requests
If you would like to request information from the Texas Department of Transportation (TxDOT), please submit an official Open Records Request. Requests for information from TxDOT must be submitted directly to the agency to be considered valid.