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Thank you for your submission. When submitting your complaint, you may receive an error message. However, the complaint will be received and investigated.

Please note that TxDOT does not maintain roads, sidewalks, pedestrian or bike paths in cities within city/town or county jurisdiction. Contact your local authorities for all repair requests. Submit a separate report for each request. For road conditions requiring immediate attention call 800-558-9368.

Contact Form

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1 What can we help you with?

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2 How should we follow up with you?

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Please be aware that all information (except your email address) that you submit on this form is subject to public disclosure under the Texas Public Information Act.

We have received your water draining report located near 200 East 11th Street in Austin, TX. .We will respond to your submission in 4-10 days.


For road conditions requiring immediate attention

Dial 800-558-9368

Office hours

8 am to 5 pm CST Monday-Friday

El Paso District
8 am to 5 pm MST Monday-Friday

Call us

Toll free: 800-558-9368
Austin: (512) 463-8588
TDD/TTY: (711) or 800-735-2988

Write to us

Texas Department of Transportation
125 East 11th St.
Austin, TX 78701

When writing us, please include your name and address (telephone number and email optional) and the concern or action you are requesting.

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