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ATTENTION TXDOT CUSTOMERS: Some TxDOT applications and equipment have been impacted by the worldwide CrowdStrike outage. State agencies across Texas are working closely with the Department of Information resources to restore services as quickly as possible. If you are unable to access specific TxDOT information or tools, please check back with us in a few hours. We will update this message once applications and equipment are fully restored.

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We are experiencing a connectivity issue. Please submit your concerns to AskTxDOT@txdot.gov including as much detail as possible and try again later.

Please note that TxDOT is responsible for the state highway system, not city- or county-maintained roads. Contact your local authorities for all repair requests. Submit a separate report for each request. For road conditions requiring immediate attention call 800-558-9368. 

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Please be aware that all information (except your email address) that you submit on this form is subject to public disclosure under the Texas Public Information Act.

We have received your water draining report located near 200 East 11th Street in Austin, TX. .We will respond to your submission in 4-10 days.

IF YOU HAVE AN EMERGENCY DIAL 911

For road conditions requiring immediate attention

Dial 800-558-9368

Office hours

8 am to 5 pm CST Monday-Friday

El Paso District
8 am to 5 pm MST Monday-Friday

Call us

Toll free: 800-558-9368
Austin: (512) 463-8588
TDD/TTY: (711) or 800-735-2988

Write to us

Texas Department of Transportation
125 East 11th St.
Austin, TX 78701

When writing us, please include your name and address (telephone number and email optional) and the concern or action you are requesting.

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