TxDOT.gov Website Privacy Policy

• TxDOT hosts electronic forms, publications, and other key documents throughout its websites. While these forms may be used to collect information for TxDOT programs and initiatives, the information is not collected by the TxDOT websites or by the program that manages the website. If you have questions about one of these forms, their purpose, the information requested, or how to complete the form, you should reach out to the party(ies) identified on the form in question.

• We use Adobe Analytics, Google Analytics and Microsoft Clarity tools to collect information about visitors’ use of TxDOT websites. This information helps us improve content, accessibility, usability, and overall user experience.
• The tools listed below use cookies to collect usage information. You can prevent them from recognizing you on return visits by disabling cookies in your browser settings, although doing so may affect how some features of the site function.

• Adobe Analytics collects usage information so TxDOT can improve user experience and measure website performance in accordance with Adobe’s General Terms of Use. This includes, but is not limited to: device and browser data (such as IP address, browser type, and device type); interaction data (pages visited, time spent on site, links clicked, and referring websites); and cookies (first-party cookies are used to track visitor activity on our site, while third-party cookies may be used to track user activity across different domains where permitted).
• The data collected is used to analyze website traffic and trends to improve user experience and understand user journeys and engagement. Data is retained according to our organization's retention settings, which are designed to meet legal and business requirements. Adobe employs security controls—including encryption and 2-step verification—to protect data.

• Google Analytics collects information such as how often users visit this site, what pages they visit when they do, and what other sites they visited prior to this site. We use information from Google Analytics in aggregate and only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine information collected by Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy.

• Microsoft Clarity collects information about how users interact with our webpages, such as mouse movements, clicks, scrolling behavior, and page navigation, to help us understand how our content is used and where improvements may be needed. Microsoft Clarity is configured to automatically mask form fields and other data that may contain personally identifiable information, and this information is not used to identify individual users. Clarity processes usage data in accordance with the Microsoft Privacy Statement and stores data securely in Microsoft data centers.

Under the Texas Public Information Act (Chapter 552, Texas Government Code), information submitted to TxDOT may be subject to disclosure upon request, unless it is confidential by law. For example, personal email addresses are generally protected and withheld, while other information such as a person’s name may be disclosed as required by law. For additional information about what may be considered confidential, please see Texas Government Code, Section 552.137 and the Attorney General’s Office Public Information Handbook.

TxDOT complies with the State Website Linking and Privacy Policy. TxDOT encourages organizations that link to this web site to comply with the provisions of the State Website Linking and Privacy Policy, especially regarding protection of the privacy rights of individuals, and to make reasonable efforts to provide accessible sites.