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TxDOTCONNECT access for consultants and external partners

New access

Note: This guidance is for engineering consultants, Federal Highways Administration, and metropolitan organizations who only access TxDOTCONNECT from outside the TxDOT network and are identified by a –O user ID. External users and staff augmentation who access TxDOTCONNECT and additional applications are identified by a –C user ID should continue managing access with their sponsoring district or division.

To access TxDOTCONNECT, external partners should take the following steps:

  1. Complete and sign Form 1828b (security form) and Form 1980 (Request for external access), available on the resources page in TxDOT.gov.
  2. Send the signed forms to your vendor point of contact (POC). 
  3. The vendor POC at your company/organization will email the forms to TxDOTCONNECT_helpdesk@txdot.gov. This email should include the following information for you:
    • Provide external consultant's email, and phone number;
    • Identify the role(s) to be assigned to the consultant;
    • Identify the supporting district(s) to be assigned to the consultant.
  4. The TxDOTCONNECT help desk will request –O network access and TxDOTCONNECT security role(s) for you.
  5. You will receive your –O user ID via email and must complete multi-factor authentication.
  6.  Log in to the TxDOTCONNECT System.

ROWAPS, utility, or surveyor consultant

If you are a ROWAPS, utility, or surveyor consultant, please fill out security form 1828b and 1980-ROW (ROW-IR-TC) and email your access request to the Right of Way Division help desk.

Access updates

To update or disable access to TxDOTCONNECT, external users with a -O user ID should take the following steps:

  1. The vendor POC or a TxDOT staff member should send an email to TxDOTCONNECT_helpdesk@txdot.gov. This email should contain the following information:
    • External user's name, user ID, email and phone number;
    • Identify the action to be taken and details: profile update: include details; add/remove security roles: List security role(s); add/remove supporting districts: list district(s); request to disable user in TxDOTCONNECT.
  2. The TxDOTCONNECT help desk will submit the request.
  3. External partners will receive confirmation that the request has been completed.
External consultant Point of contact (POC)
Complete Forms 1828b (security form) and Form 1980. Forms available on the resources page in TxDOT.gov. Review both forms.
Once credentials are received via email, complete multi-factor authentication. Submit both forms and additional requested information to TxDOTCONNECT_helpdesk@txdot.gov.
Log into TxDOTCONNECT at TxDOTCONNECT.txdot.gov/#/login.*  
* Please note that passwords will need to be reset every 90 days.