Section 2: Relocation Assistance Offices
Overview
The relocation assistance office must remain open during regular
working hours.
ROW PD shall provide the following to
all
displacees:- name, office location, and telephone number of the ROW PD employee responsible for relocation;
- phone number for contact after regular working hours;
- appointments at times and places that areconvenientfor displacees.
Local Relocation Assistance office
If ROW PD determines that a local office is necessary, a relocation
assistance office that is more convenient to displacees may be established.
This office should be open during hours convenient to displacees,
including evening hours when necessary.
Monitoring
ROW PD shall monitor relocation assistance activities performed
by political subdivisions or contract agencies for projects involving
Federal funds. The level of monitoring shall be enough to assess
compliance with this manual.