Removal of Mailboxes

Any mailbox and/or support that violates the intent of this policy must be removed by the postal patron upon written department notification (certified letter). A standardized form letter (Form ) may be used for notification. If not removed within an acceptable period of time the department will remove the mailbox.
TxDOT reserves the right to remove any illegal mailbox installation on TxDOT right of way and charge for any costs to remove the mailbox, including for patrons that do not own property adjacent to the state highway system. Any crashworthy mailboxes installed prior to July 28, 2022 for off-system patrons may remain if they do not create a safety hazard.
Notification of damaged mailboxes should be made as soon as possible to ensure mailbox parts do not become disassembled during a crash causing improper crash impact response. Contact the Maintenance Division for a sample letter that may be sent to a homeowner if necessary.