Step 1 – Creating Standard Operating Procedures (SOP)

The document imaging process should be developed as a routine business practice in Standard Operating Procedures.  Standard Operating Procedures should include the life-cycle process from preparation of the documents, imaging process, quality control, storage location of digital images,  retention of official records, and destruction of the paper copy upon validation.
(See Section 6 of this Chapter for detailed outline of State and Industry Requirements/Actions for Digital Imaging)