At a minimum of once for the duration of the contract, the QA Team will review the Consultant Firms QC Programs on file. The QA Team will schedule a meeting with the PM to review their QC documentation, and discuss any concerns, comments, or suggestions they have with TxDOT’s BIP. Since QC programs vary significantly from firm to firm, a standard rating form would not be appropriate. Therefore, the QA Team will advise TxDOT’s BIP Program Manager as to whether or not the Consulting Firm is following its own QC Program.

The results of the QA review will be presented in a report sent to the Consulting Firm. A copy of the same report will be provided to the TxDOT BIP Program Manager. The report will detail the quantitative and qualitative findings, so that corrective actions, should they be warranted, can be taken or best-practice techniques suggested for implementation, thus improving the overall BIP. The corrective actions could include changes to policies, procedures, or training curriculum as well as collaborative meetings or other appropriate recommendations.