The Toll Operations Division oversees the development of toll collection operating system services for TxDOT toll roads. This includes TxTag development and web support, toll collection systems integration, cash collections, customer service center operations and toll management systems contracting.

For toll inquiries, please contact the TxTag Customer Service Center and submit a service request or call (888) 468-9824.

Richard Nelson serves as director. Contact us with questions or comments.

General

• State Toll Exemption Policy

• Request for Proposals: Customer Service Center (2019)
• Request for Information: Customer Service Center (2017)
  
• Request for Information: Toll Operations Toll Collection Software (2017)
  
• Request for Information: Third Party Retail (2015)
  
• Request for Proposals: Statewide Toll System Integration and Maintenance Project (2011)

• No Cost Contracts (Fleet, Retail, and Services)
  

TxTag

• Billing Questions
• Frequently Asked Questions