The development of toll collection operating system services for TxDOT toll roads, including TxTag, is overseen by TxDOT’s Toll Operations Division. Operating system services development and web support, toll collection systems integration, cash collections, customer service center operations and toll management systems contracting are all part of our operations.

For toll inquiries, please contact the TxTag Online Chat Center or call (888) 468-9824.

Benjamin H. Asher serves as interim director. Contact us with questions or comments.

Emergency Responder State Toll Exemption Policy

The State Toll Exemption Policy outlines how emergency, police, first responders and construction vehicles are exempt from paying tolls. In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. The revised policy will allow first responders expedited travel in times of disasters and emergencies. What constitutes an emergency vehicle can be found in Transportation Code, §541.201.

• Request for Proposals: Customer Service Center (2019)
• Request for Information: Customer Service Center (2017)
  
• Request for Information: Toll Operations Toll Collection Software (2017)
  
• Request for Information: Third Party Retail (2015)
  
• Request for Proposals: Statewide Toll System Integration and Maintenance Project (2011)

• No Cost Contracts (Fleet, Retail, and Services) - Vendors interested in providing services supporting the operation of toll projects and systems at no cost.
  

TxTag

• Billing Questions
• Frequently Asked Questions