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CRASH Implementation - FAQs
What is CRASH?
Crash Reporting and Analysis for Safer Highways system (CRASH) is a free, simple and secure web-based application TxDOT provides for electronic submission of an agency's crash reports. The CRASH application was created to make it faster and easier for an officer to enter crash report data.
Who is the contact at TxDOT for CRASH information?

CRIS Help Desk
Phone: 844-CRIS-HLP (844-274-7457)
Email

How long does the implementation phase take?
TxDOT has estimated that implementations should take no more than 90 days and could take as little as 30 days.
What are my agency options to implement CRASH?

TxDOT offers an Internal Identity Provider (IdP) for managing your
officers from a user management standpoint: The IdP allows agencies to
remotely access a TxDOT server dedicated to their specific agency after proper
authentication. This eliminates the agency’s need to provide server space and/or
full time IT support.

What are the application requirements for running CRASH?
  • Adobe Flash player version 11 or greater
  • Adobe Reader version 9.x or greater
  • Easy Street Draw (ESD) version 5.1.2162 - CRASH Users Only (Law Enforcement)
  • Internet Explorer 7 or greater is supported
  • Preferred screen resolution 1024 x 768
What software or hardware will I need in order to install and use the CRASH application?
Smaller (25-40 logins per minute) agencies minimum requirements are as follows:
  • Pentium III class processor in the 1GHz range
  • 512MB RAM
  • 150MB storage
  • Any Ethernet card

Larger agencies (150 simultaneous requests) minimum requirements are:

  • Xeon/Opteron class processor (mid-level spec)
  • 2GB RAM
  • Gigabit Ethernet card

To increase the availability, the production machines should have their hard drives mirrored (RAID 1). The use of multiple servers and load balancing hardware is also suggested.

The following software is also required:

Note: IdP server role is an application server. The types of data stored on the server are IdP installation and log files.

Is CRASH training available for my agency?

Yes, Configure and CRASH training are available as outlined below:

  • Configure training is scheduled for two hours - TxDOT will work with your Agency Authorization Manager (AAM) to assist in setting up your agency and assigning appropriate roles to users.
  • CRASH training is scheduled for four hours - TxDOT will provide training to your agency trainers or provide training to all officers who complete crash reports at your agency training facility and is certified by the Texas Commission on Law Enforcement (TCOLE).