Public Involvement Planning and Guidance
Public involvement is a critical part of the project planning
process, and can be a major factor in the overall success of a project.
The success of public participation is largely determined by how
thoroughly and thoughtfully it is planned. It is imperative that
the public involvement process and project goals are carefully considered
before choosing the appropriate strategy.
The framework of the public involvement process includes:
- Step 1:Define the project goals
- Step 2:Identify key stakeholders
- Step 3:Understand the levels of involvement and the public promise
- Step 4:Select the public involvement techniques
Public Involvement Plan.
A fundamental
first step in the public involvement planning process is the development
of a Public Involvement Plan (PIP). A PIP is a living document that
serves as a planning resource for TxDOT staff and consultants to
better understand the overall goal, strategy and communication procedures
for a specific project or initiative. It is a blueprint to reach
a desired outcome and it outlines what is needed to effectively
involve the public in the project planning process. At
a minimum, a PIP must satisfy any requirements applicable to the
specific type of public involvement being conducted as established
by the applicable TxDOT Division (e.g., public involvement conducted
as part of the environmental review process for transportation projects
must comply with applicable requirements in the Environmental Affairs
Division's Public Involvement Toolkit).
District or division staff can develop a PIP using a template,
or they can contact the Public Involvement Section for assistance.
Develop a PIP using a Template.
A district
or division can create their own PIP using the PIP template. This
editable document provides the components of the PIP along with
instructions and examples. The planning template includes the following:- Project description
- Project goal
- Purpose of the PIP
- Public involvement objectives
- Current issues to address
- Identification of stakeholders
- Tactics, tools, roles and responsibilities
- Timeline
- Evaluation
- Media request protocol
- Branding guidelines
- Project team
The plan should be continually evaluated and updated as needed
to adapt to changing stakeholders and circumstances as the project
development progresses.
Contact the Public Involvement Section for public
involvement planning assistance and PIP development.
A
staff member from the Public Involvement section will then contact
the district or division team member to discuss the project and
public involvement goals, the level of public involvement needed
and then will research and develop the plan for review and approval.Meeting Planning and Facilitation.
Determining
the structure and approach of a public meeting or stakeholder meeting
is yet another important consideration from a public involvement
planning standpoint. The Public Involvement Section team can assist
with building effective meeting plans and coordinating meeting logistics,
such as designing meeting layouts and providing the appropriate
meeting supplies. The Public Involvement Section works with districts
and divisions to identify any Americans with Disabilities Act
(ADA)
considerations. Compliance with the ADA is not only required under
Federal law—it is the right thing to do. Meeting locations must
have adequate public parking and accessible entries to be compliant
with ADA. In addition, the Public Involvement Section team of facilitators
can assist districts and divisions in providing thoughtful engagement
opportunities with innovative collaboration methods. The team can
assist districts and divisions to develop facilitation plans; create
facilitation materials; provide the necessary supplies; and serve
as a neutral facilitator during meetings. Contact the Public Involvement
Section to learn more about using creative public engagement methods
to create an effective and collaborative meeting.