The development of toll collection operating system services for TxDOT toll roads, including TxTag, is overseen by TxDOT’s Toll Operations Division. Operating system services development and web support, toll collection systems integration, customer service center operations and toll management systems contracting are all part of our operations.
For toll inquiries, please contact the TxTag Customer Service Center or call (888) 468-9824.
Tracey Johnson serves as division director. Contact us with questions or comments.
Emergency Responder State Toll Exemption Policy
The State Toll Exemption Policy outlines how emergency, police, first responders and construction vehicles are exempt from paying tolls. In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. The revised policy will allow first responders expedited travel in times of disasters and emergencies. What constitutes an emergency vehicle can be found in Transportation Code, §541.201.
Opportunity to Provide Services at No Cost