| Date: |
April 4, 2008 |
| To: |
All County Tax Assessor-Collectors |
| Subject: |
Elimination of Renewal Notice Return Envelope |
These documents contain text of correspondence sent by
TxDOT to the county tax assessor-collectors, statutory agents who provide
vehicle registration and titling services for citizens in Texas. This
information is provided to apprise the general public of issues affecting the
state’s vehicle titling and registration process.
PURPOSE
To advise that the Vehicle Titles and Registration (VTR) Division will
discontinue enclosing a return envelope with registration renewal notices.
DETAILS
VTR mails an average of 1.6 million vehicle registration renewals
monthly. For many years a return envelope has been enclosed with each
registration renewal notice to facilitate customers renewing their vehicle
registration by mail. A recent analysis of registration renewal data revealed
that only 20% of all renewals are mail returns.
Due to such low usage, beginning with the June registration renewal notices,
VTR will no longer include a return envelope with the renewal notices. By
eliminating the return envelope, the department will realize a cost savings of
more than $257,000 through calendar year 2009.
For customer assistance, the mailing information on the registration renewal
notice (upper right) will read: “Mail the bottom part of this form, proof of
insurance and correct fee to your county tax office using the address provided
below.”
COUNTY ACTION
Counties may start to receive mail renewals in a variety of envelope
sizes from customers. Counties that use mail handling equipment should consider
the possible impact this may have on their automated mail sorters.
CONTACT
We appreciate your support and assistance. If you have any
questions or need any additional information, please contact your local VTR
Regional Office. You may also call Mike Craig, Deputy Director, or me at (512)
465-7570. |
