Registration and Title Bulletin #008-06

These documents contain text of correspondence sent by TxDOT to the county tax assessor-collectors, statutory agents who provide vehicle registration and titling services for citizens in Texas. This information is provided to apprise the general public of issues affecting the state’s vehicle titling and registration process.

DETAILS
To date, approximately 2,200 Original titles have been issued in error while processing "Corrected" and "Correct Title Rejection" RPO transactions.

We believe the problem is primarily due to the removal of a message prompt "The title type must be RPO if the ownership evidence is None (RPO)" in RTS II that notified when the ownership evidence type was changed from "RPO" in the "Correct Title Rejection" event. The message prompt will be reinstated in a future RTS release.

In addition, please note that "Corrected" should never be selected in the "Title Types TTL002" screen when correcting an RPO transaction as an "Original" title will issue. Please refer to the procedures detailed below to correct RPO transactions.

COUNTY ACTION
In order to reduce the number of inaccuracies and streamline the process to correct RPO transactions, the Vehicle Titles and Registration Division provides the following:

• Rejected RPO transactions with a "Title Rejected" remark in the system should be processed through the "Correct Title Rejection" event. Select RPO at the "Title Types (TTL 002)" screen.

• If an RPO receipt is issued incorrectly, the RPO receipt should be surrendered for cancellation and a new application filed. The new application will have to be supported by the same evidence as any other application for an RPO.

• If an "Original" title is issued in lieu of an RPO receipt in error, the department will revoke the "Original" Texas title and notify the owner. Upon receipt of the "Original" title, an RPO record will be created and an RPO receipt will be mailed to the customer.

• To obtain a "no charge" correction due to a county typographical error, the applicant should submit a written request with the incorrect RPO application receipt to the department. If microfilm verifies the error, the department will correct the record and mail the applicant a new RPO application receipt.

CONTACT
If you have any questions or need any additional information, please contact your local Vehicle Titles and Registration Division Regional Office.

In some cases the Registration and Title Bulletins (RTB) contain attachments. If you require a copy of the original signed RTB and the attachments, please e-mail us and include the RTB number. Repeat requests are subject to charges in accordance with Open Record policies. A subscription service is also available for an annual fee of $250. Subscribers will automatically receive all RTB mailings as they are issued.