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Motor Carrier Inquiries

TxDOT provides a searchable database for use by the public to obtain information about motor carriers that we have registered or for whom we have issued permits. This includes information such as, company or owner’s name, addresses, insurance records, recent activities and vehicle data.

Exceptions to Consumer Protection Requirements

A few types of services provided by household goods movers are exempt from TxDOT's consumer protection rules.

Household goods moves from one state to another state.

TxDOT's consumer protection requirements do not apply to shipments that are picked up in one state and delivered to another state. Movers who transport shipments across state lines are subject to U.S. Department of Transportation guidelines. For further information on interstate moves, please contact:

U.S. Department of Transportation
Licensing and Insurance Division (HIA-30)
Office of Motor Carrier Information Analysis
Federal Highway Administration
400 Virginia Avenue SW
Washington, DC 20024.

They can be contacted by telephone at (202) 358-7027. Complaints may also be made to the Federal Motor Carrier Safety Administration Complaint Line at 1-800-368-7238.

Household goods moves transported subject to a U.S. Government Bill of Lading or to a written agreement with the U.S. Department of Defense.

When a mover contracts with the U.S. government to move a governmental employee, the contract provides consumer protection for the employee. TxDOT's consumer protection rules do not apply to this type of move.

Packing, loading, unloading or unpacking by mover, or storage only of household goods.

TxDOT's consumer protection rules do not apply when a mover is hired to only pack, unpack, load or unload household goods or when the mover contracts only for storage of household goods. If the consumer hires the mover to provide services that do not include transporting the goods, TxDOT's consumer protection rules do not apply.

Related Links:

 
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Interstate Motor Carriers
Oversize & Overweight Permits
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Roadway Information
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Consumer Protection
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