|
Texas law requires movers to disclose the maximum amount their customers
could be required to pay for the transportation of their household goods. Movers
have traditionally used a proposal for moving services to assist customers in
determining the price of the move. There are two types of proposals that a mover
may provide: a Binding Proposal or a Not-To-Exceed Proposal.
A Binding Proposal provides the customer the exact price of the move based upon
the items and services listed on the proposal. On the other hand, a
Not-To-Exceed Proposal provides the customer with the maximum price for the
move, but allows the mover to charge less than the maximum price. Your mover
must provide you a copy of the proposal before loading your shipment.
The mover may not charge you more than the maximum price stated on the proposal
unless additional items are added to your shipment and/or additional services
are required to move or deliver your shipment. To add items and services, the
mover must obtain your permission by having you sign an amendment to the
existing proposal or issue a new proposal.
Before your shipment is loaded, it is very important to give your mover a
complete listing of items that you wish to move and services that you will need.
Because additional services and items may significantly increase the cost of
your move, you should:
- Determine exactly which items you want the mover to move
- Determine exactly which items you will pack and unpack
- Determine exactly which items the mover will pack and unpack
If possible, examine your destination to determine whether additional
services will be needed to deliver your shipment.
Adding items and services during the move may require the mover to provide extra
equipment and may require extra time for the mover to complete the move. Because
the extra equipment and time were not part of the cost of the move as stated on
the proposal, the cost of the move may increase. Examples of additional services
that may increase the cost of your move are: connecting and disconnecting
appliances; providing extra packing materials; packing and unpacking additional
items; carrying your shipment up or down a flight of stairs; and carrying your
shipment a long distance between the truck and your residence.
If you have questions about when additional services and charges may apply, ask
your mover before the day of your move.
|
